Questions customers frequently ask before ordering with Chutneywalas.
We currently ship across India to serviceable pin codes. Delivery availability will be shown at checkout.
Orders are processed and shipped within 2 working days. Delivery usually takes 2–7 business days depending on location.
We ship through Shiprocket and its partnered couriers like Delhivery, Bluedart, and Xpressbees for reliable delivery.
Yes — every batch is freshly crafted and jarred with high safety standards. Many chutneys are preservative-free; see product labels for details.
Keep the jar refrigerated after opening and use a clean dry spoon. Refer to the jar for safe consumption duration.
We support UPI, Cards, Net Banking, Wallets through Cashfree Payment Gateway, and COD in selected areas.
Yes, only if cancellation request is raised before dispatch. Once shipped, orders cannot be cancelled. See Refunds & Cancellations page for details.
Raise a case within 24 hours with product and packaging images — if valid, we will provide a replacement or refund.
Returns are only accepted for specific issues like damage, incorrect items, or proven quality concerns due to food safety regulations.
You can reach us at contact@chutneywalas.in or +91 9694336035 for order-related queries.