Terms & Conditions

Effective Date: October 11, 2025

Marketed by:

ALPHATECH BUSINESS SOLUTIONS
Chutneywalas.com
45/21, Kiran Path, Madhyam Marg Street, Moti Path, Mansarovar, Jaipur (302020)

Manufactured by:

ALPHATECH BUSINESS SOLUTIONS
45/21, Kiran Path, Madhyam Marg Street, Moti Path, Mansarovar, Jaipur (302020)

Customer Care:
📞 +91 9694336035
📧 support@chutneywalas.com

1. Introduction

Welcome to Chutneywalas.com (“we”, “our”, “us”).
By using our website, placing an order, or accessing any part of our services, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase or using our website.

If you do not agree with these terms, kindly refrain from using our website.

2. Products and Services

All our chutneys and food items are manufactured under hygienic conditions in Jaipur, Rajasthan.
Product images on the website are for representation purposes only. Actual product appearance may vary slightly.
Each batch is labeled with its Batch Number, Date of Manufacture, and Best Before details (4 months from the date of manufacture).

3. Pricing and Payment

All prices mentioned on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
We reserve the right to modify product prices, offers, or discounts at any time without prior notice.
Payments can be made securely through our authorized payment partners.

4. Order Acceptance

Orders placed through our website are subject to confirmation and availability.
We reserve the right to cancel or refuse any order for any reason, including but not limited to incorrect pricing, product unavailability, or fraudulent transactions.
You will receive a confirmation email or message once your order is successfully placed.

5. Shipping and Delivery

Orders are dispatched within 2–5 business days after confirmation.
Delivery timelines may vary depending on your location and courier service.
We are not responsible for delays caused by courier agencies or unforeseen events beyond our control.

6. Returns, Refunds & Replacements

Due to the nature of food products, we do not accept returns once the seal is broken or packaging is tampered with.
In case of damaged or expired products, please contact our customer care within 24 hours of delivery with clear photos and order details.
Refunds or replacements are processed only after verification.

7. Intellectual Property

All content, including logos, images, product descriptions, and website design, are the property of Chutneywalas.com.
Unauthorized copying, reproduction, or distribution of any material is strictly prohibited.

8. Limitation of Liability

Chutneywalas.com shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
While we ensure quality and safety, consumers are advised to check product labels for ingredients and allergens before consumption.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.

10. Changes to Terms

We may update or revise these Terms & Conditions periodically without prior notice.
The latest version will always be available on our website.

11. Contact Us

For any queries or concerns regarding these Terms & Conditions, please contact:

Customer Support – Chutneywalas.com
📞 +91 9694336035
📧 support@chutneywalas.com

ALPHATECH BUSINESS SOLUTIONS
📍 45/21, Kiran Path, Madhyam Marg Street, Moti Path, Mansarovar, Jaipur (302020)